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Pearson IT Certification - ITIL Foundation Exam LiveLessons [repost]

Pearson IT Certification - ITIL Foundation Exam LiveLessons [repost]

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Pearson IT认证 - ITIL基础考试LiveLessonsMP4 | AVC 1274kbps |英文| 1280x720 | 30fps | 16h 08mins | AAC mono 76kbps | 9.6 GBGenre:视频TrainingITIL基础考试LiveLesson是一个流式视频,包含超过16小时的教师主持的演示文稿,易于遵循的格式,提供基础强化ITIL基础考试主题和考试准备技巧,技巧和示例的问题。视频解决了ITIL 2011的最新AXELOS教学大纲(5.5版)中的关键概念,过程活动,角色和词汇,这些都来自领先的认证ITIL专家和硕士培训师的有趣和彻底的教学风格。不要遗留使用过时的ITIL V3版材料; ITIL基础考试LiveLessons将有助于确保您的成功!您将学习什么* ITIL关键概念,词汇,模型,角色和关系* ITIL五大核心出版物的主要流程:服务策略,服务设计,服务转换,服务操作和持续服务改进*这些流程如何帮助IT组织实现可管理,高效和有效的记忆技巧,以帮助您保留和回忆最具挑战性的信息*解决考试的策略,包括分解问题和发现的策略关键字所有的吉尔的乐趣和赞赏的教学风格和方法,绑定到现实世界的例子谁应该参加这个课程*任何人学习参加ITIL基础考试或谁想要了解更多关于ITILLesson 1:放置ITIL基础1.1 ITIL:概述和历史1.2 ITIL认证和基础考试1.3服务管理作为实践1.4所有关于过程1.5 Ro les:谁做什么1.6服务生命周期1.7基于第1课的示例问题第2课:服务策略2.1服务策略概述和基础2.2价值,价值,价值2.3业务活动模式2.4服务组合管理2.5财务IT服务管理2.6业务关系管理2.7服务战略交付项目2.8基于第2课的示例问题第3课:服务设计3.1服务设计概述3.2五个方面和第四个Ps3.3服务目录管理3.4服务水平管理13.5服务级别管理,第23.6部分容量管理3.7可用性管理3.8 IT服务连续性管理3.9信息安全管理3.10供应商管理3.11设计协调3-12服务设计可交付成果3.13基于第3课的示例问题第4课:服务转换4。 1服务转换概述4.2服务资产和配置管理,第14.3部分服务资产和配置管理,第24.4部分变更管理14.5变更管理,第24.6部分发布和部署管理4.7知识管理4,8过渡规划与支持4,9服务转换可交付成果4.10基于第4课的示例问题第5课:服务操作5.1服务操作概述5.2 ITIL的四个功能5 .3事件管理5.4事件管理,第15部分:事件管理,第25.6部分请求实现.5.7问题管理,第15.8部分问题管理,第25.9部分访问管理5,10服务操作可交付成果5.11基于第5课的示例问题第6课:持续服务改进6.1持续服务改进概述6.2戴明周期6.3 CSI方法6.4步骤改进过程6.5 CSI指标和测量6.6 CSI接口和角色6.7 CSI交付6,6基于第6课的示例问题无镜像请访问我的博客,点击这里


Pearson IT Certification - ITIL Foundation Exam LiveLessonsMP4 | AVC 1274kbps | English | 1280x720 | 30fps | 16h 08mins | AAC mono 76kbps | 9.6 GBGenre: Video TrainingITIL Foundation Exam LiveLesson is a streaming video that contains more than 16 hours of instructor-led presentations in an easy-to-follow format, providing both foundational reinforcement of ITIL Foundation Exam topics and exam preparation tips, tricks, and sample questions. The video tackles ITIL 2011’s key concepts, process activities, roles, and vocabulary found on the newest AXELOS syllabus (version 5.5), all through a fun and thorough teaching style from a leading Certified ITIL Expert and Master Trainer. Don't be left behind by using outdated ITIL V3-edition materials; ITIL Foundation Exam LiveLessons will help ensure your success!What You Will Learn* ITIL key concepts, vocabulary, models, roles, and relationships* The main processes of ITIL’s five core publications: Service Strategy, Service Design, Service Transition, Service Operations, and Continual Service Improvement* How these processes contribute to making an IT organization manageable, efficient, and effective* Memorization tricks to help you retain and recall the most challenging information* Strategies for tackling the exam, including tactics for breaking down questions and spotting keywordsAll with Jill’s fun and well-appreciated teaching style and approach, tied to real-world examples!Who Should Take This Course* Anyone studying to take the ITIL Foundations exam or who wants to learn more about ITILLesson 1: Laying the ITIL Groundwork1.1 ITIL: Overview and History1.2 ITIL Certifications and the Foundation Exam1.3 Service Management as a Practice1.4 All About Processes1.5 Roles: Who Does What1.6 The Service Lifecycle1.7 Sample Questions Based on Lesson 1Lesson 2: Service Strategy2.1 Service Strategy Overview and Basics2.2 Value, Value, Value2.3 Patterns of Business Activity2.4 Service Portfolio Management2.5 Financial Management for IT Services2.6 Business Relationship Management2.7 Service Strategy Deliverables2.8 Sample Questions Based on Lesson 2Lesson 3: Service Design3.1 Service Design Overview3.2 Five Aspects and Four Ps3.3 Service Catalogue Management3.4 Service Level Management, Part 13.5 Service Level Management, Part 23.6 Capacity Management3.7 Availability Management3.8 IT Service Continuity Management3.9 Information Security Management3.10 Supplier Management3.11 Design Coordination3.12 Service Design Deliverables3.13 Sample Questions Based on Lesson 3Lesson 4: Service Transition4.1 Service Transition Overview4.2 Service Asset and Configuration Management, Part 14.3 Service Asset and Configuration Management, Part 24.4 Change Management, Part 14.5 Change Management, Part 24.6 Release and Deployment Management4.7 Knowledge Management4.8 Transition Planning and Support4.9 Service Transition Deliverables4.10 Sample Questions Based on Lesson 4Lesson 5: Service Operation5.1 Service Operation Overview5.2 ITIL’s Four Functions5.3 Event Management5.4 Incident Management, Part 15:6 Incident Management, Part 25.6 Request Fulfillment5.7 Problem Management, Part 15.8 Problem Management, Part 25.9 Access Management5.10 Service Operation Deliverables5.11 Sample Questions Based on Lesson 5Lesson 6: Continual Service Improvement6.1 Continual Service Improvement Overview6.2 The Deming Cycle6.3 The CSI Approach6.4 7-Step Improvement Process6.5 CSI Metrics and Measurement6.6 CSI Interfaces and Roles6.7 CSI Deliverables6.8 Sample Questions Based on Lesson 6No mirrors pleaseVisit my blog, click here

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